Contact Us

Contact Us For face-to-face advice

If you would prefer to speak to someone face to face, we work with a number of partners across the UK to give free unbiased money advice in person. To book a face-to-face Money Advice session (call rates may vary)

England – 0333 361 3434* or book online
Wales – 0300 338 0520* or email [email protected]
Scotland – 0808 900 0118* or book online
Northern Ireland – 0333 341 2424* or book online
For Money Advice Service printed guides

Our free printed guides give you clear, unbiased information and advice. They are a good starting point and can help you make informed choices. Our guides are intended for consumers of UK financial services, resident in the UK. Use our online order forms to request a printed guide.

To make a complaint

Email [email protected] or write to our head office.

We will send you an acknowledgement within five working days and reply to you within twenty working days.

To ensure that we learn from the feedback we receive, our Board gets regular reports summarising any complaints and comments we have received and the actions we have taken.

For press office enquiries (journalists only)

Email [email protected]

The press office regrets it cannot take sales and marketing enquiries, please email: [email protected]